Shipping policy

At Vetra Powersports, we aim to deliver your order quickly and securely. Please review our shipping terms below.

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1. Processing Time

• Orders are processed within 2 business day after payment is confirmed.

• Processing times may be longer during holidays, high-demand periods, or due to unforeseen delays.

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2. Shipping Methods & Rates

• We ship via trusted carriers such as [FedEx, UPS, USPS, DHL, etc.].

• Shipping costs are calculated at checkout based on your location and order size/weight.

• Free shipping promotions (if applicable) will be stated clearly on the product page or checkout.

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3. Delivery Time

• Delivery times vary by destination and carrier. Estimated delivery ranges will be provided at checkout.

• We are not responsible for delays caused by the shipping carrier, customs clearance, weather, or other factors beyond our control.

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4. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Tracking updates depend on the carrier’s system.

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5. International Shipping (If applicable)

• Customers are responsible for any customs duties, import taxes, or fees charged by their country.

• Delivery times for international orders may be longer due to customs processing.

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6. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages after delivery is confirmed by the carrier.

• If your package arrives damaged, contact us within 7 days with photos of the packaging and product.

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7. Contact Us

For shipping questions, please contact:
📧 Email: support@vetrapowersports.com